Our privacy policy was updated on August 26, 2024 and will take effect on August 26, 2024.
Please take some time to familiarize yourself with our privacy policy and contact us if you have any questions.
3+ PRO (hereinafter referred to as "3+ PRO" or "we") takes your privacy very seriously. Provide you with sports health records and displays related to mobile smart wearable devices.
We take your privacy very seriously. This privacy policy is a statement and commitment made by the 3+ PRO app on privacy and is an important part of the "3+ PRO App Privacy Policy". If there is any inconsistency between the special provisions of the 3+ PRO app and the "3+ PRO App Privacy Policy", this privacy policy shall prevail; if there is no agreement in this privacy policy, the "3+ PRO App Privacy Policy" shall prevail. In particular, the provisions on "Minors' Information Protection, Security Measures, Cross-border Transmission" and other parts. It is recommended that you read the "3+ PRO App Privacy Policy" in detail.
This privacy policy was formulated with your needs in mind. It is crucial that you fully understand our personal information collection and use practices and ensure that you can ultimately control the personal information provided to us. This Privacy Policy sets out how we collect, use, disclose, process and store the information you provide to us when you use our 3+ PRO app. "Personal Information" under this Privacy Policy means data that can identify a specific individual by itself or by linking it to other information. We will use this information strictly in accordance with this Privacy Policy.
Note: When 3+ PRO does not have any permissions 3+ PRO will not access any of your personal data. If you do not grant 3+ PRO permissions, you will not be able to use the features involving relevant permissions
Note: When 3+ PRO has the core permissions stated below Call and call log permissions: 3+ PRO does not require the call and call log permissions to operate normally, but granting 3+ PRO the call and call log permissions can quickly push real-time incoming and missed calls to your mobile device.
In any case, 3+ PRO will not upload incoming calls and call logs to the cloud, nor will it collect or transmit any contact data to any third party.
Contacts Permissions:
3+ PRO does not require the contact access permission to operate normally, but after granting 3+ PRO the contact access permission, your contact list can be displayed, and your contact list can be quickly found and synchronized to the smart call watch. If 3+ PRO receives an incoming call, it will match the contact and push it to your smart wearable device.
Under no circumstances will 3+ PRO upload the contact list to the cloud, nor will it collect or transmit any contact data to any third party.
SMS Permissions:
3+ PRO does not require the SMS access permission to operate normally, but after granting 3+ PRO the SMS access permission, real-time SMS can be quickly pushed to your smart wearable device. Some smart wearable devices also support quick reply SMS to the other party's mobile device.
Under no circumstances will 3+ PRO upload SMS to the cloud or transmit it to any third party.
File Storage Permissions:
3+ PRO does not require the file storage access permission to operate normally, but after granting 3+ PRO the file storage access permission, your pictures can be used as avatars and uploaded to the 3+ PRO backend server.
Under no circumstances will 3+ PRO transmit the user's pictures and files to any third party.
Location permission:
3+ PRO does not need location permission to operate normally, but granting 3+ PRO location permission allows you to connect to your wearable device and obtain the weather at your current location.
3+ PRO will not upload your location to the cloud or transmit it to any third party under any circumstances.
Read app list:
3+ PRO does not need to read app list permission to operate normally, but granting 3+ PRO read app list permission allows you to display your app list and quickly find and select the app message reminders you need.
3+ PRO will not upload your app list to the cloud or transmit it to any third party under any circumstances.
(I)Situations in which you must authorize us to collect and use your personal information
We will follow the principles of legitimacy, legality, transparency and necessity, and collect and use the personal information you actively provide or generate when using our products/services for the following purposes described in this Privacy Policy. If we want to use your personal information for other purposes not specified in this Privacy Policy, or use your personal information collected for other purposes based on specific purposes, we will inform you in a reasonable manner and obtain your consent again before use. You have the right to choose whether to provide this information, but in most cases, if you do not provide it, we may not be able to provide you with the corresponding services or respond to your questions. These functions include:
(1) Binding of smart wearable devices
In order to support the binding of your smart wearable device with the application, we will collect the identification information of your smart wearable device, the identification information of your mobile device (IMEI number encrypted by hash algorithm, IMSI, MAC address, MEID, Android ID, device hardware serial number, SIM card identification), mobile phone model, system version number, Bluetooth information of smart wearable devices, and wearable device model.
(2) Recording and display of sports health information
When you use our smart wearable devices, we may collect and record information related to your sports activities, including your number of steps and duration, exercise mode, cadence, exercise distance, exercise time, heart rate, and heartbeat information. In addition, we may collect your personal information, including your nickname, gender, birthday, height, and weight. This information will be used to calculate and display your heart rate, number of steps, calories consumed by exercise, sleep time, etc. on the smart wearable device and application pages so that you can better understand your exercise status. Your personal information will also be used to provide you with exercise advice. This information will be displayed on the smart wearable device and application pages and you can view it at any time.
When you use our smart wearable devices (hereinafter referred to as "devices"), we will collect and record information related to your sports activities, including your number of steps, standing activities and duration, exercise mode, cadence, exercise distance, exercise time, altitude, heart rate, number of strokes, stroke frequency, number of turns, blood pressure, heart rate, blood oxygen saturation, and heartbeat information. Among them, you can actively enter and modify information related to blood pressure and heart rate. In addition, we will collect your personal information, including your nickname, gender, birthday, height, weight, and body composition (body fat percentage). This information will be used to calculate and display your heart rate, steps, calories consumed by exercise, sleep time, etc. on smart wearable devices and application pages, so that you can better understand your exercise status. Your personal information will also be used to provide you with exercise advice. This information will be displayed on smart wearable devices and application pages, and you can view it at any time.
If you do not provide your personal information (including your gender, height, age, and weight), we will use the default values to calculate and display your heart rate, steps, calories consumed by exercise, and sleep time, and we will also use the default values to provide you with exercise advice services.
We provide you with menstrual record and prediction services on some devices. When you use the menstrual prediction and record service, we need to collect the menstrual-related dates and menstrual symptoms that you actively fill in to show you your menstrual situation and provide menstrual prediction services based on previous records. After you actively fill in and turn on this function, you can record and view it on the watch device. Please rest assured that your information will only be used to display on the watch and will not be used for other purposes.
We provide you with a stress value recording service. When you use the stress value recording service, we will collect your heart rate, the time you are awake and the number of times you are awake during sleep to calculate your stress value and show you the changes in your stress value. When you use the stress value recording service for the first time, we need to perform a stress value calibration test. Therefore, you need to actively provide your recent status data. Please rest assured that the data you use for the stress value calibration test is only saved locally and will not be uploaded to the cloud. In addition, we provide a full-day stress monitoring function, which you can turn on or off at any time.
We provide you with a sleep recording service. When you use the sleep recording service, we will collect your deep sleep, light sleep, awake and eye movement distribution through your bound smart wearable device to provide you with a high-precision sleep monitoring service.
We provide you with a skin temperature measurement service. For this purpose, we will collect your skin temperature data and measurement update time.
(3) Problem feedback
We may collect the feedback you provide to us and your contact information. This information will be used to help us better understand the problem you encountered and contact you. If you actively upload logs to solve problems, we will collect your log information. The logs you upload include exercise data (such as exercise mileage, exercise duration, etc.) and health data (such as heart rate, sleep time, stress data, etc.). Please rest assured that the log information you upload will only be used to solve problems and we will not use it for other purposes.
(4) Message notification function
If you turn on the push notification function, the push messages on your phone will be pushed to the watch device at the same time. Please rest assured that we will not read your notification messages. Your notification messages will only be used to display on the watch and we will not save your notification messages. You can manage the synchronization push settings on the app.
(5) Incoming call reminders and making and receiving calls
You can use the watch device to control incoming calls on your phone. When you turn on the call reminder function in the app and the watch and phone are connected, the watch device can display the incoming call number of the connected phone and vibrate to remind you. At this time, you can choose to reject the call or mute the phone ringing. Please rest assured that your incoming call number will only be used to display on the watch. The watch device will not store your incoming call number or upload it to the cloud.
If your device supports the call-making function, you can use the watch device to answer or make calls. In order to implement this function, we need to collect the call records of your calls. The call record information of your calls will be saved on the watch device and will not be uploaded to the cloud. If you have enabled the permission to read the address book on the application side, the application side will synchronize the incoming call number and contact name to your watch device for display.
(6) Control the music playback on the mobile phone
When the watch device is connected to the application, you can control the playback of the music application on your mobile phone through the watch device, such as pause/play, previous or next song, and volume control.
Please rest assured that we will not save your control operations or upload them to the cloud.
(7) Remote control photography function
If your device supports the remote control photography function, when the watch device is connected to the application, you can control the camera application on your mobile phone to take photos and time-lapse photos through the watch device. After the shooting is completed, you need to check the shooting status on the mobile phone. Please rest assured that the watch device will not collect your control operations or upload them to the cloud.
(8) Third-party data output
Our service supports synchronizing the step count information of your bound wearable device to a third-party platform. To support this function, we will collect your shared account ID on the third-party platform. If you no longer use this function, you can unbind it, and we will delete this information after unbinding.
(II) Situations where you can choose whether to authorize us to collect and use your personal information
In order to make it more convenient for you to use our voice interaction services and thus improve your experience, we may collect and use your personal information in the following additional functions. If you do not provide this personal information, you can still use the above basic services, but you may not be able to use these additional functions that can provide you with more optimized services. These additional functions include:
You can turn off the above permissions at any time to stop using the relevant functions. After you turn off the relevant permissions, you may not be able to continue to use the additional business functions based on permissions, but it will not affect your use of other services of this product.
(III). You are fully aware that we do not need to obtain your consent to collect and use personal information in the following circumstances:
.Related to the performance of the obligations of the controller of personal information as prescribed by laws and regulations;
.Related to national security and national defense security;
.Related to public security, public health, and major public interests;
.Directly related to criminal investigation, prosecution, trial, and execution of judgments;
.For the purpose of safeguarding the major legitimate rights and interests of the subject of personal information or other individuals, such as life and property, but it is difficult to obtain the authorization and consent of the person concerned;
.The personal information involved is disclosed to the public by the subject of personal information on its own initiative;
.Necessary for signing and performing a contract at the request of the subject of personal information;
.Personal information is collected from legally disclosed information, such as legal news reports, government information disclosure and other channels;
.Necessary to maintain the safe and stable operation of the products or services provided, such as discovering and handling product or service failures;
.The controller of personal information is a news organization, and it is necessary for it to carry out legal news reporting;
The controller of personal information is an academic research institution, and it is necessary to carry out statistical or academic research for the public interest, and when it provides the results of academic research or description to the outside, the personal information contained in the results is de-identified.
(IV)Non-personal information
We may also collect other information that cannot identify a specific individual (i.e., information that is not personal information), such as your frequency of use, your duration of use, exposure to feature pages, clicks, etc. The purpose of collecting such information is to improve the services we provide to you. The category and amount of information collected depends on how you use our products and/or services.
We will aggregate such information to help us provide more useful information to customers and understand which parts of our products and services customers are most interested in. For the purposes of this Privacy Policy, aggregated data is considered non-personal information. If we use non-personal information in combination with personal information, such information will be considered personal information during the combined use period.
(I) Sharing
We will not sell any personal information to third parties.
1. Sharing that you actively choose
With your explicit consent or active choice, share information within the scope of your authorization with your designated third party.
2. Sharing your personal information with third-party service providers
Part of the services in this business are provided by third-party service providers. For this purpose, we need to provide some of your personal information to third-party service providers. For example, we may share your personal information with third-party service providers in the following circumstances:
If we share your personal information with these third parties, we will use encryption and other means to ensure the security of your information. For companies and organizations with which we share personal information, we will conduct reasonable reviews of their data security environment and sign strict data processing agreements with them, requiring third parties to take adequate protection measures for your information and strictly comply with relevant laws, regulations and regulatory requirements.
We guarantee that we will only share and provide you with personal information necessary for legitimate, legal, necessary, specific and clear purposes. In addition, we will take measures such as encryption to protect your information security. We will stipulate the practices and obligations of third parties through contracts to ensure that third-party service providers comply with the applicable privacy standards in your jurisdiction. You should understand that the authorization to us includes sub-processors for third-party service providers.
(II) Transfer
3+ PRO will not transfer your information to any entity:
(I) Security measures
We are committed to ensuring the security of your personal information. To prevent unauthorized access, disclosure or other similar risks, we have implemented all legally required physical, electronic and managerial measures and processes to protect the information we collect from your mobile device. We will ensure that your personal information is protected in accordance with applicable laws
All your personal information is stored on secure servers and protected in controlled facilities. We classify your information according to importance and sensitivity and ensure that your personal information has the corresponding security level.
We will conduct due diligence on third-party service providers and business partners to ensure that they are capable of protecting your personal information. We will also check whether third parties have adopted appropriate security standards by implementing appropriate contractual restrictions and conducting audits and assessments when necessary. In addition, we ensure that employees and third-party service providers and business partners who access this information to help provide you with products or services comply with strict contractual confidentiality obligations.
We will handle the leakage of personal information in accordance with the requirements of applicable data protection regulations and, when necessary, promptly notify relevant regulatory authorities and data subjects of data leakage incidents.
(I) What can you do?
You can do this by not disclosing your login password or account information to anyone. At any time, please do not disclose the verification code you receive to anyone.
When browsing or using other products or services provided by a third party, the privacy statement or related policies of the third party will apply to any personal information you provide to the third party. Once you leave 3+ PRO, we will have no ability and direct obligation to protect any personal information you provide to a third party. Please properly protect your personal information and carefully read the privacy statement or related policies provided by the third party.
3+ PRO is not responsible for security omissions caused by third parties accessing your personal information due to your failure to maintain the privacy of your personal information. Notwithstanding the above, you should notify us immediately if any other Internet user uses your account without authorization or any other security vulnerability occurs.
Your assistance will help us protect the privacy of your personal information.
IV. Retention Policy
We retain personal information for the period necessary for the purpose of information collection described in this Privacy Policy or in compliance with applicable laws. We will stop retaining personal information and delete or anonymize it after the purpose of collection is completed, or after we confirm your deletion or cancellation application, or after we terminate the operation of the corresponding product or service. If it is for the purpose of public interest, scientific, historical research or statistics, we will continue to retain the relevant data based on applicable laws, even if further data processing is not related to the original collection purpose.
V. Your Rights
(I) Control Settings
We recognize that everyone has different concerns about privacy. Therefore, we provide some examples of the various ways that the 3+ PRO app provides you with options to limit the collection, use, disclosure or processing of your personal information and control your privacy settings:
.Bind/unbind smart wearable devices in the app;
.Modify your personal information in the settings page;
(II) Your rights to your personal information
According to the laws and regulations of the country or region to which you are subject, you have the right to request access, correction, and deletion of any personal information related to you that we hold (hereinafter referred to as request).
Most laws require that requests made by the subject of personal information should comply with specific requirements. This Privacy Policy requires that your request should meet the following circumstances:
.Through our dedicated request channel, and for the sake of protecting the security of your information, your request should be in writing (unless local law explicitly recognizes oral application);
.Provide sufficient information so that we can verify your identity and ensure that the requester is the subject of the requested information or the legally authorized person;
Once we have obtained sufficient information to confirm that we can process your request, we will respond to your request within the time specified by the applicable data protection law. Specifically:
.Based on your request and applicable laws, we can provide a record of your personal information that we have collected and processed free of charge. If you make other requests for relevant information, we may charge you a reasonable fee based on the relevant applicable laws and combined with the actual management costs.
.If you believe that any information we hold about you is incorrect or incomplete, you may request that your personal information be corrected or completed based on the purpose of use.
.According to the laws and regulations applicable to you, you may have the right to request that we delete your personal data. We will evaluate your deletion request and, if it meets the relevant provisions, we will take appropriate steps, including technical means, to process it. After you or we assist you in deleting the relevant information, due to applicable laws and security technologies, we may not be able to immediately delete the corresponding information from the backup system. We will safely store your personal information and isolate it from any further processing until the backup can be cleared or anonymized.
We have the right to refuse to process requests that are meaningless/entangled and repetitive, requests that undermine the privacy rights of others, extremely unrealistic requests, requests that require disproportionate technical work, and requests that do not need to be given under local laws, information that has been made public, and information given under confidentiality conditions. If we believe that certain aspects of the request to delete data or access data may prevent us from legally using the data for the aforementioned anti-fraud and security purposes, we may also refuse.
(III) Cancellation of service or account
If you wish to cancel a specific product or service, you can do so in the following ways:
Open the 3+ PRO App, click "Account" -> "Delete Account" to complete the cancellation of the account or service. To protect your rights and interests, please carefully read the instructions on the cancellation page to complete the cancellation. We will complete your cancellation request within the time indicated on the page (generally within the legal limit of 15 days). If you wish to cancel your account, please proceed with caution as the cancellation of your account will prevent you from using our products and services. In order to protect the legitimate rights and interests of you or others, we will determine whether to support your cancellation request based on your use of products and services.
Our privacy policy does not apply to products or services provided by third parties. Depending on the products or services of the 3+ PRO App you use, these may include third-party products or services involving smart wearable device settings and other types. When you use these products or services, your information may also be collected. Therefore, we strongly recommend that you take the time to read the privacy policy of the third party, just as you read our policy. We are not responsible for how third parties use the personal information they collect from you, and we cannot control their use. Our privacy policy does not apply to other websites linked through our services.
The following provides examples of third-party terms and privacy policies that apply when you use the specific products or services mentioned above:
We believe that it is the responsibility of parents or guardians to supervise their children's use of our products or services. We do not provide services directly to children, nor do we use children's personal information for marketing purposes.
If you are a parent or guardian and you believe that a minor has submitted personal information to 3+ PRO, you can contact us by submitting feedback to ensure that such personal information is deleted immediately.
VIII. How this policy is updated
We will regularly review the privacy policy based on changes in business and technology, and we may update this privacy policy. If we make significant changes to this privacy policy, we will notify you through an in-app pop-up prompt so that you can understand the information we collect and how we use it. Such privacy policy changes will apply from the update date of the notice. We recommend that you regularly review the in-app privacy policy for the latest information on our privacy practices. Your continued use of the product, mobile phone and/or any other device services will be deemed to accept the updated privacy policy. When we collect more personal information from you or we use or disclose your personal information for new purposes, we will obtain your consent again.
If you have any questions, comments or suggestions about this privacy policy or your personal information, please contact us at service@3plususa.com. Or you can contact us at any time by visiting 3+ PRO feedback.